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Orders
  1. I live really close to one of your offices… Can I pick up my order?
  2. How do I pay for my order?
  3. Will you ship psilocybe (Active) mushroom spore syringes to California, Georgia, or Idaho?
  4. Will you ship spores internationally?
  5. How secure is my privacy if I order?
  6. I don't have a printer... how do I order?
  7. What does the order status mean?
  1. I live really close to one of your offices… Can I pick up my order?
    Sorry, No.  We are strictly  Mail Order Only  -  No Exceptions

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  2. How do I pay for my order?

    We Do Not accept Credit Cards, or Paypal.  All orders must be mailed in with Cash or an appropriate Money Order.
    Be sure to include your Order #, Name and Address with your payment.

    U.S. orders,  may be paid in Cash or Money Order  (Payable to “Ralph”) 
    ***All U.S. order Prices are in U.S. Currency.***

    Canadian Orders, may be paid in  Cash or  Canada Post Money Order (Payable to “Ralph Canada”)
    *** All Canadian Order Prices in Canadian funds.***

    Money Orders in Canada MUST be from Canada Post  NOT a Bank, Western Union, Money Mart. etc, etc..




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  3. Will you ship psilocybe (Active) mushroom spore syringes to California, Georgia, or Idaho?

    Yes, BUT...

    * Please note * Shipping "Active Strains" to these States is not allowed due to State restrictions. (Does not apply to edible strains) ALL orders to these States will
    be processed and shipped from our Canada office resulting in increased shipping times. Customers in these States may still order and send payments to the U.S.
    office, but be aware that international mail times WILL cause delays in delivery. Please be patient while waiting for your delivery.

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  4. Will you ship spores internationally?

    We currently ship syringes from within the U.S. and Canada. If you live in another country we are always open to investigating it for you.   



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  5. How secure is my privacy if I order?
    All records of any orders are destroyed after the order has been processed and sent. We keep no records of your order. We do not collect, resell, or divulge any personal information, including Name, Address, Phone numbers, email addresses or items ordered, to any business, organization or individuals outside of RalphstersSpores.

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  6. I don't have a printer... how do I order?
    At the end of the order process, copy the order form by hand onto a piece of paper and mail it in with your payment. Be sure it contains your order #, Name, Address, and the products and quantities you are ordering.

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  7. What does the order status mean?

    When you place an order in the system it is marked as "Pending", until the order actually arrives and payment is made. If your order status is "Pending" it hasn't arrived yet.

    When an order arrives at the U.S. office it is immediately placed into proccessing, but because of the large volumes, your status will go directly to "Shipped" usually within 48 hrs.
    When an order arrives at the Canada office it is marked as "Proccessing" and an email is sent, your status will change to "Shipped" usually within 48 hrs.
    When an order is shipped, an email is also sent.

    If your order remains in "Pending" for more than 2 weeks after you have mailed it in, please email us to check on it's status.
    If your order remains in "Processing" for more than a few days, there is a delay at our end and your order will ship ASAP.
    Orders that remain as "Pending" over 90 days will be Removed as Abandoned orders.

    Note - The system is designed to help us to fill orders more efficiently.
    If you do not use the online system to order, we will NOT be able to give you a status on your order, please do not be surprised if we can't answer your questions.
    If the Status of your order is important to you... USE THE ONLINE ORDER SYSTEM, and be sure your shipping and email addresses are Correct!

     



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